So how does Payroll City work?
Payroll City's robust technology takes the most complicated payroll and makes it fast, simple, easy, and affordable.
Step 1
Signup either online or by contacting us to receive an enrollment form. Make sure to gather your year-to-date payroll information. Payroll City will reconcile the amounts reported to ensure a smooth, easy transition. Changing to Payroll City is always quick and easy.
Step 2
A Payroll City representative will contact you to collect your employee data and help you get started. We'll inquire about how you'd like to report payroll, discuss your special needs, answer any questions, and make sure you're set up. Payroll City's technology will make this simple and error-free.
Step 3
You'll be able to use Payroll City for every payday from here on out! We promise to deliver prompt, acccurate payroll with exceptional customer service. You can even access Payroll City online 24 hours a day 7 days a week. Once you experience our service, we're confident you'll never want to leave.
What do others say about Payroll City?
"...I can't imagine a friendlier, more responsive staff than what Payroll City offers. I have found them to be addressing future concerns ahead of where my current needs are. I am thankful for the service they provide. One very satisfied customer."
~ Tim Hromadka - Springs Rescue Mission
"For over 25 years I had used other companies for my payroll needs. Since changing to Payroll City, I never had better service."
~ Dave Crimmins, Owner - Texas T-Bone Restaurants
"Everything they represented was true. I can't believe how easy it was to switch and my first payroll was perfect! Their interface with my PoS timekeeping system is like a gift of two full days a month."
~ Mary Friendt - Prairie Schooner Restaraunt
"I only recommend Payroll City to my clients. I depend on their unmatched accountant-friendly reporting and personal service to keep my business running smoothly and my clients satisfied."
~ Chris Taylor, CPA
Additional Questions
Why should I outsource my payroll?
Many of our clients find that they save both time and money by choosing to outsource. Outsourcing gives you peace of mind and lets you concentrate on more pressing business needs. Furthermore, outsourcing can help protect sensitive employee information as well as provide an offsite backup in case of an audit.
Why Payroll City?
Besides our experience and commitment to service, there's powerful technology behind Payroll City. We use our own, propietary software that we've developed to handle even the most complex payroll functions. We pride ourselves in offering a superior technological product matched with personalized service.
Does it cost extra to do my tax deposits?
No. Payroll City will file all of your quarterly or monthly tax deposits at no extra charge. If you prefer to self file, we'll give you a reminder along with a tax-ready payroll report.
Oops, I just realized I made a mistake on my payroll. What should I do?
Call us right away. If we catch the mistake before payroll has been posted we'll fix it free of charge. If the checks have already been printed, you may be liable for the cost of new checks. We do have several options available to fix mistakes at little or no cost to you. We'll work with you to make sure your payroll is accurate. Of course if it's our mistake, there's never a charge, and you may just get payroll for free!
I am using timekeeping software. Can Payroll City automatically collect my payroll information?
Yes - In fact our unique process goes far beyond the standard system exports commonly used eliminating the need for any duplicate data entry. We provide a secure, one-click, seamless integration. Learn more here.
Is there a limit to the number of employees you can handle?
We can handle an unlimited number of employees with an unlimited number of pay rates. Bring it on!
Can you support certified payrolls?
Yes, we handle certified payrolls along with garnishments, unions, multiple pay rates, tip reports and much more!
Can you process payroll spanning multiple states?
Can you process payroll in other countries?
Payroll City currently processes payroll in the United States only.
Is there a way for me to verify that my taxes have been paid?
Yes, Payroll City utilizes the EFTPS system which allows you, as a company owner, to view the federal tax payments posted at any time.
Can you handle garnishments?
Yes. Payroll City will handle the deduction, as well as provide a ready-made check to the appropriate agency along with your paychecks. There is a small fee which is recoverable from the employee.
How many different wage rates can I have?
We support an unlimited number of wage rates and wage types (hourly, salary, & combinations).
Do I have to submit my payroll online?
Not at all. You can enter hours online, by email, fax, or phone. We conform to your process, not the other way around! If you have a system that tracks hours, talk to us about a custom software integration to save you time and money!
I have to deduct insurance premiums monthly, but payroll is bi-weekly. Can Payroll City make this easier for me?
Yes. Payroll City has a built in scheduling function that can be applied to earnings, deductions, and accruals. The scheduler is one of many enhanced features made available at no cost.
Can I get reports on demand?
Online reports are available free of charge, 24/7. You can even set custom date ranges, and criteria to make our reports match your needs. Plus you can get them in whatever format you want - pdf, Excel spreadsheet, CSV, you name it!
Can you send reports directly to my accountant too?
Absolutely. We can send electronic payroll reports to multiple recipients. Better yet, your accounting and bookkeeping professionals will love our automatic interface with QuickBooks®. Give them online access to reports free of charge and save everyone time and hassles!
How long has Payroll City been in business?
Payroll City has been in business since 2001 and is a member in good standing of the Better Business Bureau in Colorado Springs, CO.